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"I truly could not fault my time in hospital"

About: Perth Royal Infirmary / Trauma & orthopaedics

(as the patient),

 I arrived at PRI for an early morning ACL reconstruction with Mr Nicol. From the moment that I arrived with my mum to the moment I left I was looked after with great care, precise checks and friendly smiles.

The thourough checks that was carried out by each member of staff on route to my operation made me feel safe and cared for. In the recovery room I was woken up feeling safe by friendly faces and precise questions. I truly could not fault my time in hospital and I am very grateful to all the staff.

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Responses

Response from Alison Moss, Feedback Manager, NHS Tayside 7 years ago
Alison Moss
Feedback Manager,
NHS Tayside
Submitted on 14/03/2017 at 16:56
Published on Care Opinion at 17:11


Dear “Atomic”

We were delighted to receive such positive comments regarding the service and nursing care that you received whilst a patient within PRI. Our staff strive to put the patient at the heart of what we do, by doing the best that we can and working as a team to provide excellent care and treatment.

It is always heartening for staff to receive positive feedback – thank you so much for taking the time to share this on Patient Opinion.

Kind regards.

Ann Mclean

Head of Nursing

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