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"hope to not have to stay again"

About: Derriford Hospital / Maternity care

while my labour went smoothly due to complications with his breathing my son was worked on for an hour before being taken to NICU i then waited 4 hours to have my stitches i was left in the room completely alone bleeding everywhere it was dripping all over the floor i worry mow what could have happened while i was left alone for so long bleeding heavily and with open wounds i could have hemoraged passed out or got an infection i waited longer to be stitched up than i was in labour for! i found the general lack of communication very upsetting for me as i had no idea what was happening with regards to my care or my baby's over the next 5 days i had to wander around the department looking for someone to ask for some pain relief where to go for breakfast ect and although the staff in NICU were lovley i wasn't told he was put on a 5 day course of antibiotics so woke each day thinking we would be discharged to find out after 3 days we would have to stay for 5! i was so upset i cryed for hours . i hope i never have to stay in hospital again as my first experience i have found it very stressful upsetting and traumatic

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Responses

Response from Claire Jukes, Patient Experience Support, University Hospitals Plymouth NHS Trust 7 years ago
Claire Jukes
Patient Experience Support,
University Hospitals Plymouth NHS Trust
Submitted on 13/01/2017 at 13:38
Published on Care Opinion at 14:15


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Dear Kelly Searl

Thank you for taking the time to share your recent and traumatic experience of the care you received from our Labour Ward and the team in NICU. I’d really like to look into the points you have raised further and would ask you to email plh-tr.PALS@nhs.net with some further information so I can investigate your concerns with our Head of Midwifery.

With best wishes

Claire Jukes
Patient Experience Support Manager

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