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"Excellent caring staff"

About: William Harvey Hospital (Ashford) / Accident and emergency

I experienced a variety of staff teams and Doctors of the William Harvey Hospital when I was addmitted New Years day with a DVT. The various staff members,doctors and nurses and, domestic staff within the departments of A and E , the Clinical Decision unit, the CT Scanning team and the DVT clinic were so committed professional,hard working and compassionate.This was often despite working in very busy and demanding environments with limited resources,mainly the vast lack of avaliable beds and sometimes staff shortages.I would like to say a big thankyou to the staff teams that took care of me during the time from 1-4th January and say to you all you are an absolute credit to your proffession.The Ambulance team that took me to the hospital were also excellent, calm,informative supportive and reassuring,thankyou.

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Responses

Response from William Harvey Hospital (Ashford) 7 years ago
William Harvey Hospital (Ashford)
Submitted on 11/01/2017 at 14:29
Published on nhs.uk on 12/01/2017 at 01:30


Thank you so much for your kind comments about the entire team which cared for you on New Year's Day.

Having a DVT can be extremely stressful and it is good to hear that everyone provided you with a reassuring service, despite the very busy environment.

I hope that you are well on the way to a good recovery - best wishes for 2017.

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