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"Awful Quality of Service from the Rheumatology..."

My appointment earlier at the Rheumatology Clinic left me feeling annoyed and entirely dissatisfied. Upon arrival at the clinic the reception nurses offered no explanation of where I was required to go or when I would be able to see the consultant. When I eventually was brought to the consultant I felt I was handled in a rude and brusque manner. My patient notes regarding my medications were completely incorrect and missing several of my medications. The consultant was extremely rude when I was unable to produce the results of the last few blood tests from my GP and tried to demand that I made more of an effort to facilitate the exchange of information between these two service providers, When it came to reviewing my medication levels the consultant gave me a few vague choices with no explanation of the potential consequences on my quality of life. Overall I am going to request a change of consultant and hospital as I have been left feeling completely let down by the appointment quality I received today and have no wish to repeat the experience. There is no way I would recommend this clinic to anyone, and I will actively try to avoid it in the future.

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