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exemplary care

Story from nhs.uk

"exemplary care"

About: Darlington Memorial Hospital / Gynaecology

I was admitted to ward 62 in October, the staff were caring, friendly and always willing to help.

.There was a good atmosphere amongst staff and patients, the ward was clean and the food was of a good standard.

It made a huge difference having lovely staff when youre feeling worried and unwell.

I have just received my treatment in the day surgery unit and once again the staff were excellent and couldnt be faulted, from the surgeon to anaesthetistic staff and nurses on the ward.

They do an excellent job even when it is so busy.

I'd be grateful if my thanks could be passed on to the relevant departments

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Responses

Response from Darlington Memorial Hospital 7 years ago
Darlington Memorial Hospital

Submitted on 11/01/2017 at 08:33
Published on nhs.uk on 12/01/2017 at 01:30

Dear Helen

Thank you for providing feedback on your recent experience on Ward 62 at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Manager and Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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