"I visited with my 2-year-old who ..."
About: Darlington Memorial Hospital Darlington Memorial Hospital Darlington DL3 6HX
What I liked
I visited with my 2-year-old who needed a pot taking off her leg. The staff were friendly and courteous, and understanding when she became distressed.
What could be improved
There was a play area for children in the waiting room. I was appalled by the state of the toys provided - all were broken or missing parts which I can understand, but worse, all were absolutely. Touching them left my hands feeling greasy and grubby and I immediately had to remove my little girl (not easy when she's bored of waiting) and use alcohol hand cleanser on us both (my own, I couldn't see any provided by the hospital).
My child was biorn in this hospital and I've never had a complaint before.
I thought that cleanliness was a priority in hospitals. The fracture clinic may be a low-risk area, but to me these levels of filth would be unaccespable in any location.