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"we were visiting a edily relative ..."

About: Darlington Memorial Hospital

(as a relative),

What I liked

we were visiting a edily relative at the hospital as it was around dinner time we decided to have a bite to eat, We didnt stay long the seating area was filthy tables were stained with leftover dinner settings floor was covered in food.As it was after dinner we hoped was just because of a rush So we went back later nighttime it was excatly the same the floor hadnt been swept the tables hadnt been cleaned they was even trays and plates leftover from dinner time. We talked to some other people who have been there all week and its regularly like this

What could be improved

just clean the place aint too hard Its alright keeping the area near the till clean but what about the rest of the restaurant

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Responses

Response from Darlington Memorial Hospital 13 years ago
Darlington Memorial Hospital
Submitted on 15/06/2010 at 15:05
Published on nhs.uk on 16/06/2010 at 04:37


Thank you for taking the time to share your comments about your experience at Darlington Hospital. I am sorry to hear that you felt the conditions in the restaurant did not meet your standards, I can assure you that the Trust takes cleaniness extremely seriously in all departments and I will pass your comments on to the catering manager for attention and action.

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