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"They provided me and my husband with all the information we needed at that awful time"

About: Lincoln County Hospital / Gynaecology Lincoln County Hospital / Maternity

(as the patient),

After a routine 12 week scan, it showed that I had miscarried at around 6 weeks, but without any symptoms. I was referred onto the early pregnancy unit. I cannot praise them enough for their support. They provided me and my husband with all the information we needed at that awful time, but in a tactful supportive manner. Most importantly, to me anyway, provided hope for the future. Which in your time of need has a very profound impact.

I opted for medical management (which unfortunately didn't work), but the staff on Branston ward were fantastic, throughout the whole process. They provided excellent holistic care, but also respected me and my husband's privacy as and when we needed it.

I was thankfully discharged home for the weekend and returned on Monday for the surgical management. Again staff on Branston ward provided me with the necessary information and support I needed.

The anaesthetic team in theatres were so very nice, chatty and friendly, putting me at ease. Same goes for the recovery nurses. After a busy bank holiday, they all still had a smile on their face and chatted with me, like I could have been the first patient of the day. They made a difficult situation more bearable. For which I will be forever grateful.

The aftercare on Branston ward was second to none. They tended to my every need which thoughtfulness and definitely kept my dignity in place at all times.

So thank you all so much!

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Responses

Response from United Lincolnshire Hospitals NHS Trust 7 years ago
Submitted on 06/01/2017 at 13:07
Published on Care Opinion at 15:49


Dear xyz2016

Firstly, can I thank you so much for taking the time to post this feedback.

I try to ensure the team on the ward are fully aware of the impact their attitudes and actions can have on patients, and it is very rewarding when someone takes the time and trouble to let us know that we are, both as a team and as individuals, getting it right.

I am delighted we were able to support both you and your husband through this difficult time, and will be pleased to be able to share your comments with both my team on Branston ward and the anaesthetic team.

Thank you once again

Regards

Sister Dupe Adewuyi, Branston Ward

Response from United Lincolnshire Hospitals NHS Trust 7 years ago
Submitted on 06/01/2017 at 20:50
Published on Care Opinion on 07/01/2017 at 23:38


Dear xyz2016

Thank you for the feedback and we really appreciate that you have taken the time to post your kind words, ULHT staff are committed to providing a kind, caring, supportive service to our patients and I'm pleased that staff on Branston ward were able to support you and your family during a difficult time.
Regards

Nicky

Nicky Kirk, Specialist Bereavement Midwife ULHT

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