"Poor treatment from gp"

Visited urgent care after being referred by 111on New Years eve waited approx an hour to see doctor which was good as very busy however the doctor I saw was rude abrupt and humiliating and I ended up in tears after having been ill for 4 days and it was a last resort to have to seek medical attention. The doctor would not listen to me and kept contradicting everything I said it was the worst experience I've ever had. Their only saving grace was to refer me to the eye clinic at queen Mary's hospital and despite it being nothing to do with my eye was treated with dignity respect and care. Myself and my family have always had the best treatment from princess royal and I am still shocked at how badly I was treated even my arm ached all day from having my blood pressure taken.

I am aware of how busy and how hard the staff work but this was brutal and I would hesitate to seek medical help again from here.