"nursing staff caring and helpful ..."

About: Wansbeck Hospital

(as the patient),

What I liked

nursing staff caring and helpful on ward 15.

What could be improved

better communication between staff

Anything else?

i was admitted to have polyp removed, after surgery found out i didnt have polyp. surgery was unneccesary due to wrong diagnosis. will never use this hospital again.

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Response from Wansbeck Hospital

The Trust was very sorry to hear of your experience at Wansbeck General Hospital.

We would welcome the opportunity to investigate the concerns you have. If you would like to write to use with the details of your concerns we will investigate and write to you personally with the results of our findings. The address for your letter is:

The Complaints Department

Northumbria Healthcare NHS Foundation Trust

Cobalt Business Park

Unit 7/8

Silver Fox Way

Newcastle upon Tyne

NE27 0QJ

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