"The doctor and the specialist ..."
About: Basildon University Hospital Basildon University Hospital Basildon SS16 5NL
What I liked
The doctor and the specialist in the plaster room were both lovely.
What could be improved
I arrived with my daughter (aged 9) for a 4.10 appointment at the fracture clinic for a cast to be put on as she had been wearing a tempory cast for 4 days and it was falling apart. We booked in at the reception desk and were told to take a seat, we were not advised that they were running late. We were eventually seen at 8:10pm (4hours waiting with children is unexceptable) If this was at an airport you would be provided with refreshments. Disgraceful.
Clear communication should be given and updated constantly.