"I went to casualty with a whiplash ..."

About: St Thomas' Hospital (London)

(as the patient),

What I liked

I went to casualty with a whiplash injury after driving to work.

I liked the fact I only waited 45 mins to be seen, I liked the fact the waiting system was clear and obvious to me as an out of area user. I liked staff who cared and communicated clearly and efficiently my injury and my recovery. A well organised team, professional with good bedside manner.

What could be improved

Not much.

Anything else?

I forgot what good hospitals are like! So keep up the excellent work! I know where Im

going if I ever get ill again!

Story from NHS Choices

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