"Staff are friendly. Lots of sitting ..."
About: Nuffield Orthopaedic Centre Nuffield Orthopaedic Centre Oxford OX3 7LD
What I liked
Staff are friendly. Lots of sitting spaces and clean environment. Easy access (automatic doors) which is a plus for those with mobility issues. Clean and spacious sitting area.
What could be improved
Came here on referral from GP for shoulder problems Consultant at the centre recommended me for physical therapy, which would be my second physio course since I had done it prior to referral at a different establishment and they couldn't solve my problem either. So it was no surprise that it didn't work after having physiotherapy at the centre for 3 months (once a week visit). Physiotherapist said that nothing else can be done, but will write to the consultant so that some other options can be explored. It has been 6 months and I heard nothing. Looks like I'll be on painkillers for life. So, what could be improve is that patient follow up would be good here even though the initial assessment was that I would be better in 3 months, which it hasn't. Maybe it would be different for some other people, but I have not benefitted from this centre and it has been a waste of my time and effort getting there.
Took me 3 months before I got an appointment, so waiting times could be improved, though I do understand that there are a lot of patients to be seen.