What I liked
The hospital is clean
What could be improved
Patient communication. I've been given an appointment letter, can't make the appointment, but the phone numbers given are not answered by anyone - they just ring and ring. And yet the letter has the cheek to tell me to contact them as soon as possible if I cannot make the appointment. The hospital's adminsitration is worse than what you would expect in a third world country.
Anything else?
Please, please treat your patients with respect and give them the right telephone number to contact the hospital on.
"The hospital is clean"
About: Central Middlesex Hospital Central Middlesex Hospital London NW10 7NS
Posted via nhs.uk (as ),
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