"Efficient care"

About: Chorley & South Ribble Hospital Royal Preston Hospital / General surgery

(as the patient),

I had an operation late in 2009 at Chorley Hospital. From admission through to discharge I found the whole process efficient, stress free and received high levels of customer care.

I was kept informed all the way through my journey on why, what and how the procedure would take place. Finally, my consultations initially took place at Royal Preston Hospital. After the consultations I was offered different dates at various hospitals.

I chose Chorley because the times offered fell in with my own schedule and because a close relative had an operation in Chorley Hospital and had nothing but praise for it and now so do I!

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Response from Chorley & South Ribble Hospital

Thanks for your comments. Hearing about positive experiences really motivates our staff, and helps us identify where we’re getting things right so we can share good practice across all of our services.

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