"The A&E was very good, ..."

About: North Manchester General Hospital

(as the patient),

What I liked

The A&E was very good, although I did go at a quiet time of the day. I was seen virtually straight away; given all the relevant tests; treated with respect; transferred to a ward with very little delay. My test results came back very quickly which meant I could go home. This was the best treatment I've had at the hospital. I wanted to write about it because things have improved a great deal since I was last there.

What could be improved

The check-in desk is not very private - the receptionist asks you to shout your details so she (& therefore everyone else in the waiting room) can hear. Also, they have a bright new waiting room but already someone has made a mess of the wall in several places (by putting on sticky tape & ripping it off) & the water vending machine didn't have anything in it. (minor details really)

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Response from North Manchester General Hospital

Thank you for taking the time to give us your comments. We are pleased you feel there have been improvements since your last visit; we are always striving to improve our services.

Your ‘minor details’ have been noted, and will be fed back to the area