"Some staff were friendly"
About: Glenfield Hospital Glenfield Hospital Leicester LE3 9QP
What I liked
Some staff were friendly
What could be improved
Communication between dept and staff and with patients and relatives,
Respect for the person-don't see people as conditions or patients
My husband was kept in hospitsal for two dyas=taking up a bed-waiting for a test that copuldnot be performed and because his results were not read correctly.
Staff dis not know that they had him on their wards.
I saw one nurse describe a patient to a porter as bay 6,i thought these sorts of things had changed in the nhs-but obviously not!