"Friendly and helpful nurses, nothing ..."

About: Worcestershire Royal Hospital

(as the patient),

What I liked

Friendly and helpful nurses, nothing was too much trouble for them. Private room which was clean and comfortable. Provision of a comfortable parents room. Outside play area. Children of different ages were separated with babies in a separate nursery section and "young people" also had their own area of the ward.

What could be improved

Time to get medicines from pharmacy to ward

Anything else?

Cleaners were constantly cleaning ward, emptying bins etc

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Responses

Response from Worcestershire Royal Hospital

Thank you for your kind comments, and we are very pleased to hear about your positive experience; please accept our apologies for the extended delay in this acknowledgement; if you require anything further, please contact our Patient Services Department at PatientServices.Dept@Worcsacute.nhs.uk

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