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"Thank you to Harlow A&E"

About: Princess Alexandra Hospital / Accident and emergency

I would like to thank the whole NHS staff who dealt with me elderly mother after a fall when we had to call an ambulance. She suffers from Parkinsons so very difficult to diagnose, from the ambulance staff to the final SHO we saw the care she received was outstanding! I have been to many hospitals for my own poor health and have never received care like this. She arrived at A&E and within minutes all her obs and blood tests were done and within the hour she had an Xray. Every single member of staff was fantasti. Big thank you to all of you.

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Responses

Response from Princess Alexandra Hospital 6 years ago
Princess Alexandra Hospital
Submitted on 17/08/2017 at 11:05
Published on nhs.uk at 12:31


Thank you for your feedback, our hard-working staff always strive to provide great care on every visit and so it is appreciated that you have taken the time to leave a comment.

We also realise that we don't always get it right, so if ever in future you need support from the Patient Experience Team, please contact 01279 82 72 11 or email pals@pah.nhs.uk and we will do our best to respond.

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