"Waited in the eau dept for over ..."

About: Princess Alexandra Hospital (Harlow)

(as the patient),

Anything else?

Waited in the eau dept for over 5 hours before being seen or no information given at all this is unacceptable and no human being should be treated like this

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Response from Princess Alexandra Hospital

Thank you for your comments regarding your experience in the Emergency Assessment Unit (EAU), we are sorry you found this unacceptable. If you would like to make a formal complaint so your case can be investigated and responded to please contact our Customer Care Team on tel: 01279 827084 or email: complaints@pah.nhs.uk

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