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Very friendly but professional staff

Story from nhs.uk

"Very friendly but professional staff"

About: Hexham General Hospital / Trauma and orthopaedics

Fantastic experience considering the circumstances the staff were amazingly thourough but also very friendly

Amazed by the way they handled the whole operation from the second i was admitted to my discharge the day after major hip surgery

Cant thank them all enough and left the hospital with a real feeling of being cared for

Thankyou

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Responses

Response from Hexham General Hospital 7 years ago
Hexham General Hospital

Submitted on 06/12/2016 at 15:45
Published on nhs.uk on 07/12/2016 at 01:30

Dear Robert,

What a positive review, it was a pleasure to read and I am grateful that you have taken the time to share it with me. How fantastic that everything went so smoothly for you, the staff will be so pleased to know this.

Best wishes,

Jessica

Jessica Mallach – Head of Quality Improvement and Patient Experience

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