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Your service - the bees knees

Posted By reassured dad

"Your service - the bees knees"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a parent/guardian),

Needed to call paramedics on Saturday as my daughter was fitting. Your guys turned up within three minutes and were the bees knees. Not only did they look after my daughter but they reassured my 3 year old grandson who hadn't seen his mother have a fit before.

The crew were from Helston and had just left Treliske to return to station and treated my daughter in Threemilestone at around 12. 00 noon.

We would like to thank the crew, one of who was called Ash for their excellent service and kindness

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sharifa Hashem, Patient Engagement Manager, South Western Ambulance Service NHS Foundation Trust 7 years ago
Sharifa Hashem
Patient Engagement Manager,
South Western Ambulance Service NHS Foundation Trust

Submitted on 13/12/2016 at 10:58
Published on Care Opinion at 13:22


Thank you for taking the time to share your story.

It is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance staff involved in your care, however to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards,

Sharifa

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