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Outstanding in all ways

Story from nhs.uk

"Outstanding in all ways"

About: Malton Community Hospital

We rushed into Malton UCC on Saturday afternoon Dec 3 with my 18 month old granddaughter who was bleeding profusely from a head wound and understandably upset

From the out set we were met with kindness, comapssion and instant helpCalm professional caring people ensured that we received the best possible care and attention immeadiately. Withon half an hour she was checked , mended and we received comprehensive advice on appropriate after care. All this done in the most child friendly way possible Please pass on our sincere thanks to all your staff , reception and paramedics You were excellent

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Responses

Response from Malton Community Hospital 7 years ago
Malton Community Hospital

Submitted on 06/12/2016 at 09:38
Published on nhs.uk on 07/12/2016 at 01:31

Thank you for taking the time to contact us.

I am so sorry to hear of your granddaughters accident, it must have been such a shock.

Its great to hear that the staff at Malton, Norton and District Hospital were able to check her over and mend the wound so quickly and that all of this was done in a child friendly way.

We are very proud of our staff and we know that they always strive to provide the best service to our patients, it's great to get feedback from our patients and their families reflecting this.

I hope your granddaughter is now well and I wish you all the best.

The PALS team

York Teaching Hospital NHS Foundation Trust

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