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"A&E"

About: Queen's Hospital / Accident & emergency

Initially went to a walk in centre but there was a 4 1/2 wait and I thought I night be referred to a hospital. Went to Queens and got parked easily which was a surprise. Went to A&E checked in quickly. Eventually saw triage nurse who took all details and arranged for blood and urine tests. Was then seen by a doctor who examined me and sent me fit CT scan. A discussion with his colleagues first I was to be admitted and then change of plan. I was given UV antibiotics and told an appointment would be made for me to come back in week. I can not thanj the doctors and nurses enough for their kindness and attention. It just a shame that we have to have security guards in a hospital, but that's not the hospitals fault just some of the patients and their families and friends

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Responses

Response from Queen's Hospital 7 years ago
Queen's Hospital
Submitted on 01/02/2017 at 16:58
Published on nhs.uk on 02/02/2017 at 01:37


Thank you for taking the time to provide us with your feedback, I am delighted to hear that the care you received from our Emergency Department was good.

I am pleased that all of the doctors and nurses you encountered offered you such kindness and attention.

I will ensure that your feedback is passed onto the team so that they are aware of your kind words. Once again, thank you for taking the time to make us aware of your experience.

Yours sincerely

Dr Nadeem Moghal

Medical Director

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