"The staff on the Nidderdale ward ..."

About: Harrogate District Hospital

(as the patient),

What I liked

The staff on the Nidderdale ward were amazing. The nurses were exceptional as were all the support staff, cleaning crew and tea ladies. I was treated with dignity, respect and sincerity at all times. The rooms were very clean and there was a substantial variety of choice for food. Thankyou!

What could be improved

I personally didn't experience this, but was witness to it for other patients - despite the best efforts of the nursing staff, the doctors were not always as quick to respond to some of the requests to attend patients needs.

Anything else?

The support staff are sometimes forgotten and i just wanted to reiterate how wonderful they were in helping to cheer us up and pass the time :)

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Responses

Response from Harrogate District Hospital

Thank you very much for your comments, which we greatly appreciate.

I am pleased that you found your experience with us a positive one and will ensure that your comments are passed onto the staff on Nidderdale ward, including the support staff.

Chris Watt

Head of Communications

Harrogate and District NHS Foundation Trust

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