Drove onto car park. No signage re payment. Asked visitor for assistance.
Ticket machine at rear didn't work. Ticket machine down side of main entrance-2 people in front of me couldn't get machine to work.
I managed it. Doesn't give change! Signage appalling. Go in main entrance, door with stairs to right, lift to left.
In lift, no signage except 0 or 1. Go to 1.
Sign in on screen.
Told to go to ground floor waiting area.
Went down to ground -no waiting area.
Back up to 1st.
3 receptionist-only me in queue-ignored by all 3.
I eventually got attention of the receptionist who informed me I was on ground floor.
I said no, I am on 1st, they said no, this is ground-?
Dental nurse who came out to call my name looked very unkempt-creased grubby uniform, v untidy hair.
They didn't converse with me at all, just walked off and I presumed I should follow them.
They pointed to a cubicle. Consultant I saw was good, no problems there.
On way out, I saw sign saying pay & display - as my first visit, I hadn't noticed it because of looking where I was going!
Please do something about the signage.
"Brand new hospital-badly designed"
About: New Birmingham Dental Hospital New Birmingham Dental Hospital Birmingham B5 7SA
Posted via nhs.uk
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