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"Google it before you go."

About: Sunderland Royal Hospital

It amazes me that everytime I go to one of these places (which isnt often) I feel like im made to be a fraud. The lack of sympathy towards a patient is non existent. I feel that Google in most cases assists and helps you more. I think it's just this whole hospital that lacks everything. No Confidence at all in it. You shouldn't have to go back next week for an xray if it still hurts, I pay NI to fund my share so do it now to prevent me coming back because believe me I really don't want too.

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Responses

Response from Sunderland Royal Hospital 7 years ago
Sunderland Royal Hospital
Submitted on 02/12/2016 at 11:32
Published on nhs.uk on 03/12/2016 at 01:31


We're very concerned by your experience at our Urgent Care Centre. The hospital Help and Advice Service exists so that we can speak with you personally and that any issues you raise can be investigated. I would be grateful if you could get in touch through the details below so we can find out what led to your experience.

Email: Helpandadviceservice@chsft.nhs.uk

Telephone: 0191 569 9855 or Freephone 08005876513

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