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Breast Cancer surgery and care plus radiotherapy

Posted By Marjj

"Breast Cancer surgery and care plus radiotherapy"

About: Beatson West of Scotland Cancer Centre New Victoria Hospital / Day surgery

(as the patient),

I recently attended The New Victoria hospital for a number of appointments with surgeon, specialist breast care nurses, oncologist and for surgery, twice. On each visit I was treated with the utmost care and concern and my stay in ward 3 for surgery went exactly as I had been told it would. Everyone from reception to nursing staff to radiographers anaesthetists and surgeon were caring and efficient. My subsequent radiotherapy treatment at the Beatson was efficient, caring, explained in detail and carried out painlessly. Couldn't have asked for better treatment at the Victoria and the Beatson.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 06/12/2016 at 11:54
Published on Care Opinion at 14:25

Dear Marjj

Thank you for taking the time to post on Patient Opinion. I am pleased to read that the way in which care was provided to you by our staff at the New Victoria Hospital and The Beatson made a difference to you.

I will ensure your kind words are shared with the staff of those services. They will be delighted to receive your feedback.

I would like to wish you well in your recovery.
Lisa

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