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Care Opinion

My visit to GI

Posted By Brizini

"My visit to GI"

About: Forth Valley Royal Hospital / Gastroenterology

(as the patient),

Friendly nurses

Ahead of time

Immaculately clean

Modern

Professional

Reassuring

My first sharp end experience in the hospital and the people just made me relaxed and reassured.

The NHS as it should be

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 7 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley

Submitted on 21/12/2016 at 10:14
Published on Care Opinion at 11:09

picture of Pauline Donnelly

Dear Brizni

Thank you for getting in touch and leaving such lovely feedback following your visit to Endoscopy.

It can be a worrying time coming to hospital, and was so pleased to read that you felt relaxed and reassured throughout your experience.

I have shared your feedback with the staff who were so pleased to receive it, they really appreciated your lovely feedback and pass on their thanks and best wishes.

Kindest regards

Margaret Mclay

Senior Charge Nurse

Day Surgery

Forth Valley Royal Hospital

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