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"Outstanding professionalism and care"

About: Epsom and St Helier University Hospitals NHS Trust

I wish to commend the professionalism and care of your staff in the oncology department. I was diagnosed with colon cancer a few months ago and underwent surgery at the beginning of the month. My consultant surgeon was superb, explaining everything in the most professional and considerate manner. The cancer support staff were equally as good, providing reassurance and support. The nursing staff in Epsom provided magnificent care in both the admission ward and particularly the High Dependancy Unit. The operation was successful and the aftercare has been wonderful particularly the enhanced recovery nurse. The whole experience was extremely positive and gave tremendous confidence for a successful outcome. The Trust obviously appoints quality staff who care about their patients. Thank you to all who were involved with my treatment and aftercare, you made difficult times a remarkable journey.

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Response from Epsom and St Helier University Hospitals NHS Trust 7 years ago
Epsom and St Helier University Hospitals NHS Trust
Submitted on 30/11/2016 at 13:42
Published on nhs.uk on 01/12/2016 at 01:33


Good afternoon. Thank you so much for taking the time to share this feedback with us. It is great to hear that your experience of our hospitals, services and staff has been so positive - we will share this feedback with General Manager for Cancer Services and our Lead Macmillan Cancer Nurse so that the team can be made aware, as well as our our Chief Executive. We regularly share feedback from patients (anonymised) on our website, if you would be happy for us to share the above, please email communications@esth.nhs.uk. We wish you all the best for your ongoing journey.

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