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Some help given, a lot of pain and distress caused

Story from nhs.uk

"Some help given, a lot of pain and distress caused"

About: Royal Devon & Exeter Hospital (Wonford)

Various departments, initially via A&E. Some wonderful staff, some horrendous. In for approx 4 days. Did the aggravation and distress outweigh the help? I think so, considerably. Some appalling mistreatment, high-handedness and lack of care. Would never wish to go back.

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Response from Royal Devon & Exeter Hospital (Wonford) 7 years ago
Royal Devon & Exeter Hospital (Wonford)

Submitted on 01/12/2016 at 15:50
Published on nhs.uk on 03/12/2016 at 01:32

Thank you for taking the time to share your experience at the Royal Devon & Exeter Hospital.

We are sorry to hear that this was unsatisfactory for you in some areas and would welcome the chance to discuss these issues with you.

Please telephone our Patient Advice & Liaison Service (PALS) on: 01392 402093.

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