"Excellent doctor-patient and nurse-patient ..."

About: Royal Oldham Hospital

(as the patient),

What I liked

Excellent doctor-patient and nurse-patient communication. I was taken by ambulance to A&E and seen quickly and had all the procedures fully explained to me. I was transferred to the Medical Assessment Unit on F9 where the nursing staff were very comforting and caring and my doctor conducted himself with impeccable manners and respect for me the patient. At no time did I feel nervous or worried by the conduct of any of the staff. I was regularly checked upon, brought water and food. The ward was kept very clean and any spillages were cleaned up immediately.

What could be improved

I cannot fault them.

Anything else?

The staff on ward F9 are a credit to the NHS.

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Responses

Response from Royal Oldham Hospital

Thank you for taking the time to comment on your stay at the Royal Oldham Hospital.

Patient feedback is extremely important to us and we use it to improve our services. The staff on Ward 9 will be pleased to receive you comments.

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