"I phoned the Hospital to obtain ..."

About: Rowley Regis Hospital

(as a relative),

What could be improved

I phoned the Hospital to obtain general information on blood tests. The operator twice spoke disrespectfully to me, interrupted me and didn't want to seem to listen to my query in full - then she proceeded to cut me off - twice. Quality staff - say no more.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››