"I would just like to express my ..."

About: Wansbeck Hospital

(as the patient),

What I liked

I would just like to express my thanks for the excellent care I received last week when I had a fast-track replacement knee operation. All involved at each stage in the process, from clerking in to checking out, were unfailingly helpful and efficient. The teamwork was all the more impressive because it appeared to be natural rather than forced and the behaviour and professionalism of each member of the various teams (from consultants to porters) was a credit to you all - as incidentally was the help given by the Cashier to recover a jacket I later discovered I had left behind on the ward!

Story from NHS Choices

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Response from Wansbeck Hospital

Thank you for your comments posted on the NHCT website regarding the care afforded to you at Wansbeck General Hospital.

It is always appreciated when patients give feedback. I trust you will continue to make good progress during your recovery. Thank you for taking the time to write.

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