"I have had 15 admissions in the ..."

About: Glenfield Hospital

(as the patient),

What I liked

I have had 15 admissions in the past 12mnths to a leicestershire hospital. This was my first admission too Glenfield hospital, Thoracic Ward 26. I cannot praise this hospital enough, the doctors, nurse's, auxillary and outpatients staff are of the highest quality. This hospital is run so smoothly and efficiently everything goes like clockwork. I could not have been cared for better if i could have afforded to go into a private hospital. Glenfield is a fine example of how an NHS hospital should be and what any patient could wish for if ever they need to be treated as an inpatient. My other 14 admissions were spread between LRI + LGH. These two hospitals i am sorry to say do not come anywhere near the standards set by Glenfield. WELLDONE.

What could be improved

ABSOLUTELY NOTHING

Anything else?

At Glenfield I found the standard of morale from both staff and patients to be very high. If the LRI was run as efficiently i am sure there would be less adverse comments about it, and the morale of both patients and staff should [?] improve.

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Responses

Response from Glenfield Hospital

Thank you for taking the time to leave your kind comments about your experience at Glenfield Hospital. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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