"Eye department referral times"

I was referred to the emergency eye clinic by my optician following a scan and they faxed details through to FPH.

I was told to go home and wait for a call.

No call by late pm so contacted the eye clinic and went the following day.

The eye doctor said that I needed to see a consultant and it would be about 2 weeks.

I rang the eye clinic (extremely difficult to get somebody to answer the phone) and was told that I was being referred.

I have since spoken to the secretary twice, who was helpful, and thought it had gone through as a routine referral which I understand could be months, so today I have had to arrange to see the consultant privately as very poor and distorted vision.

Why was I told around 2 weeks and not seen in that timescale!