"My son was admitted to A&E ..."
About: Campus for Ageing and Vitality Campus for Ageing and Vitality Newcastle Upon Tyne NE4 6BE
What I liked
My son was admitted to A&E after sustaining a severe traumatic brain injury - I was 4 hours away and the staff kept me well informed throughtout my tortuous journey to Newcastle as they worked to stablise his condition. He spent 4 weeks in ICU and a further week in HDU, the treatment he received was outstanding, communication from the staff was excellent and level of care second to none. It was a shame that he had to be transferred closer to home!
What could be improved
The relatives waiting area for ICU - maybe a tea/coffee maker and better tv!! Many a grim hour is spent there!
Thankyou to all the great staff!