"I visited the EPAC a couple of ..."

What I liked

I visited the EPAC a couple of times and the staff there were really kind and caring and the consultant was very knowledgeable and explained everything to me really well. I then had to go to ward 78 to have an ERPC operation which was a same day operation. Again, all staff there were really kind and showed genuine concern over the patient needs. I had a room to myself, so that my fiance and I could have private discussions and he could read a book or use the internet while he was waiting for me. The nurses were on hand if I needed anything and honestly, it felt almost like a private hospital. It was brilliant, and the doctors, nurses and consultants were all very kind and patient and looking after every need.

I could not recommend this hospital enough. Really brilliant and the operation went really well.

What could be improved

I did have to wait for a while before being collected from the operating ward, purely because my allocated nurse had to rush off to the BRI with an emergency with another patient. I did not mind this, although possibly it showed they were short staffed at the time? (The operating ward is a few metres away from the recovery ward).

Also they were in the process of treating an ant problem at the time I was there, but this did not bother me, as I know what a pest they can be!!

Anything else?

Top praise for all staff at the EPAC and ward 78. Really wonderful. Thoroughly happy and satisfied.

I would definitely want to come here again.