"I feel annoyed with the services"

About: Walton Hospital / Diabetic medicine

(as the patient),

I go to hospital and I got to wait for 2 1/2 hours. My appointment was in the morning and I was waiting to be seen by the doctor, and everyone was getting seen to.

I ask the nurse how long before I see the doctor, they said I just got to wait and see him.

I feel annoyed with the services, I dread it everytime.

If they want to see me they should make it the last appointment so I don't have to be there for 2 1/2 waiting or they should be ready for me as I get there 10 minutes early to been seen to.

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Response from Stacy Smith, PALS Officer, NHS Knowsley

Thank you for your comments which I have forwarded to the PALS Team at Walton Hospital

Please do not hesitate to contact the PALS team at the above hospital on 0151 529 6100 if you would like to discuss any aspect of the service with them.

Kind regards

Stacy Smith

PALS Officer

NHS Knowsley

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