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"Amazing staff at each and every point!"

About: Croydon University Hospital / Maternity

After what turned about to be a long labour I can safely say I have experienced quite a fee the units at the maternity department at CUH. The staff at each and every point have been absolutely incredible and I could not have asked for more from them. From a friendly and helpful voice at the end of phone in triage to the after care in the Mary Ward, these teams deserve an incredible amount of recognition for what they do and the manor in which they carry out their work. Some of the most caring and understanding people I've met, professional at every turn and they all knew what they were taking about giving sound advice and helping us make the best decisions in what was a tricky labour.

We came in contact with staff at triage, birth centre, theatre, anethatist, Mary ward and labour ward and they were all brilliant! I felt really cared for and felt so looked after in Mary ward when all the staff genuinely wanted to get me back on my feet with baby as soon as possible and gave sound advice and care the whole way through. An amazing experience I will never forget thanks to the staff. Thank you so much for your help and expertise and just for being kind when times were tough. From me, my husband and my happy baby Poppy. Laura

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Responses

Response from Hilary Frayne, Head of Nursing for the Emergency Department, Croydon Health Services 7 years ago
Hilary Frayne
Head of Nursing for the Emergency Department,
Croydon Health Services
Submitted on 21/11/2016 at 08:32
Published on Care Opinion at 08:40


Dear Laura

Congratulations to you and you husband on the birth of your baby daughter Poppy.

Thank you so much for taking the time to let us know of your experience at Triage, Birth Centre, Labour Ward, Theatre and on Mary Ward. I am very pleased that you were so happy with your care from the staff you met and I will ensure that your very kind words are passed on to them, as this will mean so much.

Our very best wishes to you all.

Kind Regards

Hilary Frayne

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