"dissapointed"

Had been admitted to St George's fairly fast for an emergency operation to remove my colon on 02.11.16 as there was a possibility that it would perforate so went onto Nye Bevan Unit, I had then been moved onto Vernon Ward where the staff were pretty amazing in looking after me that night pre surgery.

After surgery I was moved to ICU where the staff member who looked after me was truly amazing in doing their job and generally just making sure i wasn't in too much discomfort.

After a night in ICU  was transferred to Gray ward (Friday) which turned out to be a complete nightmare!

As I had had my colon removed I was extremely dehydrated and had a slight 'accident' where my hospital socks had become quite soiled with blood.

When I had got to the ward I was so dehydrated i had asked the staff nurse who was on my ward if I can have a jug of water and some socks -  they looked at me in a quite 'I'm too busy for that' manner - at the time they were in the middle of medication rounds so it was understandable that they do this after they had finished- ''they said once I've finished I'll get it''.... ok!

2 health care assistants passed my bed to come and straighten out the sheets, I asked again for water and to help me put my socks on; which i hadnt been able to do by myself as i had stitches all the way up my abdomen. They both said they will be back to help me but neither of the HCA or nurse came back to help me so i had no compression socks that night. The staff nurse that was supposed to come back and at least give me a jug of water had now moved to aid another person on the ward which I was a bit upset by; if I could walk around and get a jug of water and put my socks on I would!

In the morning (Saturday 5th) when seeing the consultant they said I should be wearing the socks i told them that I had asked 3 different nurses to help me (one being there on the ward round) but they didn't.

At that point I just broke down crying as no one on the ward seemed to be actually helping me do anything and I felt quite helpless to do anything myself.

Even then the nurse didn't bother coming back to help me put them on!

Having had 2 drips put in my arms already, the dressings and needle were already coming off, I asked the nurse if they could put new dressings on. They said they were busy and will do it later, they didn't come back even though they had shifted to the opposite side of the room to help another patient!

These dressing were not changed for 3 days after getting on the ward! In the end I took them out myself as they were beginning to hurt and bleed. The nurse came the next day and said why did you take it out, I told them I've been asking for days for you to change this and it started to hurt so I took it out.

On the breakfast round I asked the catering assistant if they could get me a jug of water they said they are in the middle of breakfast and will get it later, although did not ask me if I wanted anything for breakfast!

Continued.........