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Claybrook Mental Health experience

Posted By Kirstin

"Claybrook Mental Health experience"

About: Hammersmith & Fulham Mental Health Unit

(as the patient),

Hammersmith & Fulham Mental Health Unit, Claybrook Road, London W6 8NF, UK

Was referred to this service by my GP for depression and PTSD. Saw a lovely locum to begin with and then an assessment lady who was fab.

Last week I had my first experience of the service and I came out of it thinking what a waste of time, money and my life.

The person I saw didn't know who I was or anything about me. They spent the first 10 minutes telling me I was bipolar and when I didn't agree - not the diagnosis I've repeatedly been given - they  told me that bipolar comes in all forms and can be very mild. I still didn't agree.

They then went on to ask who was bipolar in my family. No one is and as far as I know.

They weren't happy and kept asking me to think, think and what about my aunties and cousins

So after 20 minutes we had only achieved one thing.

I AM NOT BIPOLAR

They then tried to give me a mood stabilizer that, after discussion with a doctor, is for the treatment of Bipolar Disorder in people who have seizures.

They then enlightened me to the beauty around me and suggested I should get out more and look at flowers. If I could do this I wouldn't have PTSD or need the service.

Finally,they told me that I should pray more. This would be very beneficial but I'm an Atheist.

I would really like to hear from anyone who had a similar experience although I really hope that it's only me.

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Responses

Response from Eamon Walsh, Nurse Manager, West London NHS Trust 7 years ago
Eamon Walsh
Nurse Manager,
West London NHS Trust

Submitted on 21/12/2016 at 12:16
Published on Care Opinion at 12:26

Dear Kirstin

We have met and discussed on 20th October your meeting with a doctor as outlined above. We went through the letter sent to you. I spoke to the consultant overseeing the doctor and we agreed that you would send me in a breakdown of the inaccuracies and we could see about making reference to this on the RIO system. I would still welcome your letter. We spoke about this again on 3rd November and subsequently on 15th November when we met to discuss other aspects of your care that you were unhappy with. I look forward to your letter outlining your concerns following your meeting with the doctor on 15th September 2016. Kind regards Eamon Walsh Team Manager.

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