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"Uncaring, appalling treatment"

About: Hull Royal Infirmary / Accident and emergency

My elderly parents were taken by ambulance (in response to an emergency call) to

A&E.

After taking a ridiculously long way round to the hospital, they finally arrived only to be dumped in A&E.

My father was in severe rectal pain due to a blockage.

He suffers ffrom chronic heart failure and is extremely frail.

He was left in a wheelchair in his pyjamas among the walking wounded of Hull.

There appeared to be no effort to prioritise cases (perhaps a way of making sure everyone is seen within target as opposed to those who need urgent treatment being seen first and minor injuries having to wait longer, possibly beyond target).

The brusque, couldn't give a fig nurse told them that they would see a doctor within half an hour.

After three hours, my Father could no longer bear the pain of sitting on a hard wheelchair and they left, paying £25 for a taxi.

My Father's problem is not resolved and he now has a fear of having to attend A&E.

Absolutely appalling!

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