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Care Opinion

Brilliant staff at Lakeside - west middlesex hospital

Posted By thankyou65468

"Brilliant staff at Lakeside - west middlesex hospital"

About: Lakeside Unit / Grosvenor Ward Lakeside Unit / Kingfisher Ward

(as the patient),

I have been meaning to write this for quite a while. I voluntarily stayed here for 2 weeks and all staff at Grosvenor ward and Kingfisher was really helpful & hospitable, to myself & family. They ensure all your needs are met: medically, mentally and suggested what can be done to maintain your health & kick start for the future, providing thorough information. They made sure that when I was out of hospital, I got transferred to right service & ensured this was received. Special thanks to the doctors: Dr S. Sacks, Dr E. Psoas, Dr T. Reakes and Doctors on Kingfisher ward. Also, the nurses (too many to remember the names! ).

All staff were really helpful, ensured your needs were met & fulfilled their roles! As I live in Ealing borough, I had to be referred to Ealing & unfortunately could see a massive difference! I would recommend Lakeside, Hounslow for the purpose of the staff. Thank you x x x

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Responses

Response from Suzanne Hughes, Ward Manager, West London NHS Trust 7 years ago
Suzanne Hughes
Ward Manager,
West London NHS Trust

Submitted on 03/01/2017 at 14:36
Published on Care Opinion at 15:11

I am responding on behalf of both Grosvenor ward and Kingfisher ward. We were delighted to hear that you have a good positive experience when you were admitted to Lakeside MHU. As a unit we work very closely together to improve the quality of the service we provide. Your feedback is very important to us as it shows that we are on the right track.

Thank you again for your feedback.

I wish you all the best in the New Year.

Kingfisher and Grosvenor ward.

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