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"NHS at its best"

About: Royal Surrey County Hospital / Accident and emergency

I was taken to hospital by ambulance in the middle of the night recently by the most caring, wonderful and professional ambulance crew. Upon arrival at A & E I was surrounded by amazing staff who made me feel incredibly safe and cared for during what could have been a very traumatic experience. I spent a week on Albury Ward where the care given was exceptional from the Consultant to the doctors, the lovely caring nurses who always had a smile on their faces and who all deserve a medal, the catering staff, the cleaning staff and reception staff were all so cheerful and helpful. This the NHS at its very best and if you ever need admittance to the Royal Surrey you will be safe, cared for and made to feel as happy and comfortable as you can be. Thank you so much to you all.

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Responses

Response from Royal Surrey County Hospital 7 years ago
Royal Surrey County Hospital
Submitted on 14/11/2016 at 09:53
Published on nhs.uk on 15/11/2016 at 01:31


Thank you for taking the time to share your feedback.

Here at Royal Surrey we are incredibly proud of our team, who always strive to provide the best care anywhere.

I have passed your message on to all those mention and know that they will be very pleased to receive your kind words.

Thank you again for your feedback.

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