This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A&extra resuscitation and critical care"

About: University Hospital Of North Tees / Accident and emergency

My mother was brought into your care via a ambulance to a&extra with vomiting not knowing who she was and is diabetic.the ambulance service didn't know what to do and thought it was just and water infection. When she got into a&e they rushed about for my mother and she started fitting they referred her to resuscitation where they done lots of tests cathetarised her and put her on a breathing machine and referred her to critical care. I couldn't fault the care for what my mother had and turns out she had pheunomonial meningitis and septicaemia the one doctor who was the best was in critical care and made us feel safe and secure and also cared for my mother to the best of their abilities and visited them after their shift so they weren't alone while they were in a coma. They were in your care for 4 weeks in critical care before moving to ward 24 which was a joke they were under staffed and with my mother being disabled my sister was the one to take her to the toilet and shower her because they were rushed off their feet however I couldn't ask for better doctors and consultants in critical care to care for my mother during this experience however the ambulance people were on their phones whilst trying to talk to my mother who was barely conscious at home. Thankyou critical care for what you done and thanks to you my mother has made a full recovery appart from bells paulsy and is still with us today

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from University Hospital Of North Tees 7 years ago
University Hospital Of North Tees
Submitted on 17/11/2016 at 16:31
Published on nhs.uk on 18/11/2016 at 01:30


Thank you for leaving a comment on NHS Choices.

Your kind comments will be forwarded to the team involved in your mother’s care and to enable the Trust to investigate your concerns regarding her care and treatment on Ward 24, could you please contact the Patient Experience Team on 01642 624719 or email patientexperience@nth.nhs.uk.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k