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"Breast Clinic"

About: The Royal Victoria Infirmary / Breast surgery

I was referred to the breast clinic having found a hard lump in my breast 10 days previously. I was extremely nervous as to what the outcome may be as there is a strong history of cancer in our family and due to this I am screened regularly. My husband and I arrived at the clinic and didn't have long to wait before we were called in to see the doctor who was brilliant. They took a history then called in a nurse before giving me an examination. Both the nurse and the doctor had a lovely manner and were chatting on and trying to put me at ease. The doctor didn't think the lump was anything to worry about, most likely a cyst, and sent me for an ultrasound as it wasnt long since I had had a mammogram. After a short wait I was seen by a lovely radiographer who confirmed it was a cyst and proceded to drain it, again all the time chatting away and putting me at ease. My husband and I were then called back to see the doctor who confirmed all was ok and I was discharged. What a fantastic system you have in place to be able to have all the relevant tests in one place on the same day. I want to say a massive thank you to everyone on the team who looked after me during my time at the breast clinic. You were all so caring. You made what was a stressful time a whole lot easier. I am very grateful. You are a credit to the hospital. Thank you.

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Responses

Response from The Royal Victoria Infirmary 7 years ago
The Royal Victoria Infirmary
Submitted on 11/11/2016 at 11:07
Published on nhs.uk on 12/11/2016 at 01:30


Thank you for your recent comments on NHS Choices regarding our Surgical Services at RVI, Newcastle. It is pleasing to hear your experience was so positive and that you felt supported by the whole team, who endeavour to take time with patients, providing comfort and keeping them informed. We are delighted you found the system fantastic and benefitted from all the tests being completed on the same day.

Your positive comments will be shared with the team who will appreciate your kind words of appreciation.

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