"Doctors were excellent. Very ..."

About: William Harvey Hospital

(as the patient),

What I liked

Doctors were excellent. Very professional and willing to spend time answering your questions and ensuring your treatment was the best possible. Catering staff and cleaners also worked equally hard and were very friendly.

What could be improved

The nursing staff on the gyny ward spent most of their time gossiping and bad mouthing fellow patients and doctors. At nightime some of the nurses even went for a nap! Drugs were not administered on time during night shifts. Not impressed at all with the level of care provided by the nurses.

Anything else?

Doctors on the gyny ward, together with cleaners and catering team were let down by unprofessionalism of nurses.

Story from NHS Choices

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