"Promptness of my treatment. From ..."

About: Norfolk & Norwich University Hospital

(as the patient),

What I liked

Promptness of my treatment. From initial appointment to surgery took 4 months however this could have been 3 months but i could not fit an earlier. All staff i came into contact with were helpful and considerate especially the nurses on the Easton ward where i was kept in over night after my op.

What could be improved

Toast was cold!

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Response from Norfolk & Norwich University Hospital

Pleased to hear your treatment was prompt and that the staff were helpful and considerate. Sorry about your cold toast and we'll raise that with the catering team.