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"The treatment I received was fantastic ..."

About: Uch at Westmorland Street

(as the patient),

What I liked

The treatment I received was fantastic from start to finish. Very welcoming and friendly, relaxed but professional. Given all the information I needed at all times. I felt very well cared for when I needed it most. Truly wonderful nurses!

What could be improved

The food and coffee was pretty dreadful.

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Responses

Response from Uch at Westmorland Street 13 years ago
Uch at Westmorland Street
Submitted on 03/06/2010 at 10:17
Published on nhs.uk on 04/06/2010 at 04:11


We are delighted that you were so happy with the standard of care you received at the Heart Hospital. However we are sorry to hear that you did not enjoy the food and coffee, we strive to provide a high standard of catering at all times, if you could provide us with more details of your experience we will discuss this with our catering team and seek to make improvements. If you wish to take this further please contact our patient advice and liaison team (PALS) on 0207 380 9975 or e-mail pals@uclh.nhs.uk

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